Pizza Hut

Reviews about Pizza Hut

• Rebecca Hernandez

  Aug, 03 2018
  ★ ☆ ☆ ☆ ☆
  I’m only gets one star because that’s the Lowe’s you can leave. The tracker at the end of the order stated 25-35 min.... it took OVER AN HOUR and some change to be delivered... it arrived cold and greasy. I had my whole family here waiting for dinner just to want to throw it in the trash. I do feel the need to mention once it hit the over an hour mark I called and a SUPER SWEET young lady answered and gave me a small discount and told me it had just left the store. Then the driver arrived just a couple of moments later with the nastiness and his customer service was non existent. I called the store back super frustrated by the ordeal and did not get the sweet young lady back I got a rude woman who when I asked for a manager did not say a word she just Transferred me to what is apparently a call center that handles the customer complaints now. Where the heck has customer service gone where has empathy for the customer who supposedly always right gone? If his was my franchise I would do a complete overhaul (except for the sweet girl) in my management and staff. I’m beyond dissatisfied. Maybe pickup would be different but I’m not gonna chance it. Hope your night is better than ours.

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